our support

Sometimes we just need someone who knows a little more about a subject to help us out. That's why we're here - to give you the support you need without the extreme prices.


Our tech support includes basic and advanced problems relating to Windows Operating System and Office 365-based systems. Though the best option is to directly view the affected systems, we can also perform remote connections to your machines and perform troubleshooting. Our remote access tools include Microsoft Teams, Skype for Business, and Teamviewer.


Our support covers the following systems and programs:

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Office 365 Business

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Office 365 Business (unlike Home and Enterprise) is set for full management through the O365 Portal and meant for all business use.

Office 2016

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The latest versions of Microsoft Office, including the basics (Word, PowerPoint, Excel), Outlook, OneNote, and the new Microsoft Teams.

Exchange

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Microsoft's mail service*

Windows 10

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Most Windows 10 issues**

PowerShell and Command Prompt

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Two of the most powerful and versatile tools at the disposal of anyone using a Windows-based system, PS and CMD are supported by us.

*we do not support migrations. These should be performed with a licensed Microsoft Partner for the safety and security of your current mailflow environment.


**whether a specific issue is or is not support by us can only be determined after an initial consult.